 Welcome
A bit about CD Universe and why you should shop here.
Audio Product Information
Format information and glossary of terms for audio products.
Video Product Information
Format information and glossary of terms for video products.
› Video Format Definitions
Video Game Product Information
Format information for video game products.
Searching & Browsing
How to use the Search and Browse features to find items.
Purchasing
Details on how to create an account and place an order.
› How To Purchase
› Methods of Payment
› PayPal Information
› Check Payment Information
› GiveAnything.com Gift Certificate Information
› Google Checkout
› Bill Me Later®
› Store Credits
› Adding Items on Orders
› Credit Card Verification
Order Processing
Information on how we process and ship orders to customers.
› Business Days
› Product Availability
› Ships Today
› Backordered Items
› Item Quantity Limits
› Canceling an Order
› Pre-Ordering New Releases
› Pricing Information
Shipping
Shipping options, charges and explanations.
› Number of Media (Shipping Units)
› Delivery Times
› Shipping Options
› U.S. Shipping Prices
› International Shipping & Handling
› International Ordering Tips
Gift Receipts & Gift Wrapping
Information on using the gift receipt and gift wrapping options.
MP3 Downloads Help
MP3 Frequently Asked Questions
| | Express Checkout
Information on how to activate and use the express checkout feature.
Security
Security policies and procedures to protect our customers.
› Is Internet Shopping Safe?
› Safe Shopping Guarantee
› We are PCI Compliant
Privacy Policy
Information on our privacy policy.
› Introduction
› Information Collection and Use
› Sharing with 3rd Parties
› Access and Choice
› Cookies and Tracking Technology
› Security
› Additional Info
› Contact Us
Return/Refund Policy
How and where to return damaged or defective products.
Wish List Help
Information on using and managing the Wish List feature.
Gift Certificates & Promotion Codes
How to use gift certificates and promotion codes.
Listen to Song Samples
How to listen to RealAudio or Windows Media music samples.
Product Reviews
Provide your opinions of items you've heard, seen or played.
Frequently Asked Questions
Our most commonly asked questions and their answers.
› Do you have a particular title or can you get it?
› Do you have more details (i.e. track listings) on this title?
› Can I add another item to my completed order?
› Can you tell me the status of my order?
› Why didn’t I receive an email confirmation?
› More...
CDBaby Users
Commonly asked questions regarding CDBaby titles.
› How are you obtaining my product?
› How do I remove my product from your site?
› How come my titles are backordered or not listed?
› You are not displaying my cover/tracks. Can you correct this?
› How do I get paid?
Legal/Trademark Issues
How to reach us for assistance with product legal issues.
Contact CD Universe
How to reach our Customer Service team for additional help or to send us comments or suggestions.
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